FAQ's and Testimonials About
Home Care in Los Angeles and Ventura County

A: Assisting Hearts Home Care provides companion care and personal care services. Our home care services are designed to help with those activities that seniors need help with to be able to stay at home safely and with dignity. Our home care services can include fall prevention, medication and fluids reminders, light housekeeping, grooming or bathing assistance, and running errands.

A: Yes, all our caregivers are insured and bonded. They are our employees, so they are covered by our workers compensation insurance, general liability insurance, and bonding insurance policies.

A: Yes, we have a comprehensive background check performed on all our caregivers. This includes state, county, and federal district court searches. We also have every caregiver fingerprinted and they are checked through the DOJ and FBI data base back to the time they were 18 years of age. They are also registered and approved by the department of social services.

A: We use an electronic system for our caregivers where they must clock in and out using the client’s phone. It promotes on-time reliability and assures accurate tracking of hours worked for automation of our billing and payroll process

A: Yes, we only hire experienced caregivers or CNA’s with at least two years’ experience in a hospital, skilled nursing facility, assisted living facility, or in a home care setting. We also provide all our caregivers ten hours of continuing education classes each year on how to work and care for our clients in their home.

A:  Yes. People sometimes discover that the assistance provided in an assisted living facility is or a hospital not enough to enable them to remain independent or just require extra personal care. In these cases, Assisting Hearts Home Care provides a qualified caregiver to make this possible.

A:  Typically, services can be started within a 24-hou to 48-hour period and often the same day depending on the type of care and hours needed by the client.

A:  Schedule changes are easily accomplished with as little as 24-hour notice. Our philosophy is to make the schedule work for the client, not the agency. You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get.

A: Call us to find a caregiver near you. We have caregivers throughout Los Angeles County and Ventura County to assist you. We will have one of our intake coordinators come to your home and conduct a free, no-obligation assessment. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You will be able to meet the caregiver, and if you approve, they will begin working for you.